Menlo Worldwide Launches Parts Distribution Operation For Embraer In Singapore

Singapore & San Mateo, CA - Menlo Worldwide announced recently it has been selected by Embraer, the manufacturer of commercial jets up to 120 seats, to operate a regional logistics hub providing dedicated service parts warehousing and distribution supporting the expansion of Embraer's family of regional and executive jet aircraft in the Asia-Pacific market.

Under the contract, Menlo has established a dedicated, 24/7 operation at its existing Singapore Regional Logistics Hub providing rapid response fulfillment to Embraer's Asia-based customers, and will maintain a complete inventory of repairable, expendable and structural parts for Embraer's ERJ 145 and the EMBRAER 170/190 line of commercial jet aircraft. The integrated, turnkey program incorporates warehousing, logistics, transportation management and technology services, including:

• Import customs clearance, local transportation of inbound shipments to Menlo's Singapore logistics centre, parts receiving, quality inspection and put-away
• Ambient and temperature controlled bulk, rack, shelf and security-controlled warehouse space for Embraer
• Management of more than 20,000 SKU's of aircraft service parts, components and supplies, including repair and returns management
• Order fulfillment to include picking, packing and three levels of dispatch service:
• Regular (scheduled ship dates)
• Critical (ship within 24 hours)
• Aircraft on ground (ship within 2 hours of order, 24x7)
• Management of transportation for all outbound service parts shipments, incorporating emergency expedite, regular airfreight, surface and ocean.
• Selection and management of Embraer-approved freight forwarders
• echnology systems for supply chain visibility, warehousing and transportation management, business metrics reporting and performance analysis.

"Embraer is aggressively expanding in the Asia Pacific," said Frederico Fleury Curado, executive vice president, Airline Market. "A key component of our value proposition to customers is providing world-class logistics and service parts fulfillment. We are delighted to select Menlo Worldwide for this key role supporting our expansion into Asia and our ongoing service to clients in this region."

Menlo's dedicated operations for Embraer are housed in a modern, multi-client logistics centre in Singapore's Airport Logistics Park Free Trade Zone. The facility and the business processes supporting the client incorporate "Lean" warehousing and distribution concepts and processes.

"We are very pleased and proud to join Embraer in the strategic expansion of its commercial aircraft line in Asia and the ongoing support of its customers," said Robert L. Bianco, Jr., president, Menlo Worldwide. "Embraer is a world-class manufacturer and a recognized force in the aircraft industry. Effective logistics and service parts fulfillment is a key element of customer satisfaction and competitive differentiation. That's the mission our Singapore team will execute day-in and day-out for Embraer and its clients throughout Asia."

SOURCE: Menlo Worldwide and Embraer