CDG Technical Writing and Illustration Services

The Technical Publications "Paper Chase"
Manufacturers and operators of complex equipment face a challenging environment when it comes to delivering and accessing up-to-date technical product support information:

• Economic and competitive pressures are forcing equipment operators to maintain and repair their equipment faster than ever.
• Regulatory requirements demand that operators have access to current technical publications, and that manufacturers deliver those publications to their customers in a timely manner.
• Technical writing and illustration frequently falls outside the core competency for manufacturers, and technical publications are often viewed as cost centers, rather than profit centers.
• In-house technical writing teams are often short-staffed, under-funded, and overwhelmed with backlogs of publication projects.

Given these challenges,how can technical product support information be delivered rapidly and cost-effectively, without compromising quality?

Turn to the Technical Publications Experts at CDG
CDG specializes in offering manufacturers and operators of complex equipment a high-quality, low-cost alternative for management and delivery of technical data.

Technical Data is our core competency. Our unmatched level of technical expertise combined with over 35 years of experience assures customers that their product support data is accurate, up-to-date, and fully compliant with regulatory and customer requirements.

CDG can support your technical writing and illustration requirements with:

• Authoring of numerous types of Technical Publications
• Interactive Electronic Technical Manuals (IETMs or IETPs)
• Industry and Publications Standards Expertise, including S1000D
• A highly skilled talent pool of hundreds of technical authors, illustrators, data analysts, parts documentation specialists, and QA experts
• Stringent Quality Assurance and data security procedures, supported by our ISO 9001 certified Quality Management System
• Output in any format, from paper to digital
• Technical Data Conversion Services
• Content Management Solutions, including Secure On-Demand™, a proven product support solution for secure, hosted delivery of technical publications
• Parts Data Management Services

For more information on these and other solutions, contact us.